App

• The purpose of the Spring Lake “App” is to provide the citizens of the Town an efficient way to obtain information pertaining to as well as a way to communicate with the Town, in real time.  The “app” does not replace main lines of communication but instead serves as a way to enhance and build upon the vision of creating a “smart” city and the goal of providing enhanced communication with the public.
• The secondary goal of the “app” is to create a work order system that blankets all Town departments, is accessible by all employees, whether they are in the field or at their desk, has the ability to be mobile, is interactive with residents, meets the needs of a growing community and provides track able and reportable data.

• I Love Spring Lake, NC, is a real time mobile civic engagement platform that provides a free, simple, intuitive way to empower you to stay connected with the Town.  You can use your devise to report issues, pay bills, get news, check the bus schedule, recreation updates and ensure quick resolution. If you have an issue, you can report it and be confident knowing it will be reported and addressed in real time. If there is breaking news, you can rest easy knowing you will be alerted first. Get reminders to events, meetings and goings on in the Town. Stay in the know about what matters most all at your fingertips. The I Love Spring Lake, NC, App delivers real time solutions for real people in our real Town.

Tip: When you are reporting an issue and you receive the screen asking about “media” note that “media” is photos.  You have the option to “create new media” which means take a photo then – Browse media library – which means scroll thru your camera roll or continue without media – which means report the item without any photo.  So, if you do not wish to submit a photo of the item you are reporting, just click continue without media and you will be able to report your issue.  Feel free to submit a photo if you want.

Here is a brief presentation to get you started if you have basic questions your first time using the app: App Introduction

If you have any issues reporting your item via a mobile devise, you can also report them via the website: mobile portal. This mobile portal works the exact same way as the mobile devise does in regards to reporting issues.

As always, the communications department is here to assist you in any way possible.  They can be reached via e-mail or by phone. Do not hesitate to call or e-mail and they will respond as quickly as possible.  Also, if you haven’t already, sign up for the bi-monthly newsletter and stay in the know about events and happenings around the Town.

    Download the app today. Click on your devise below and get started!

E-mail: webmaster@spring-lake.org

Phone: (910) 497-3390 x1601