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FOR OUR CUSTOMERS…..
Waste Industries / GFL is the service provider that handles the household waste and recycling for the Town of Spring Lake.
Household waste service is based on property taxes.
You are billed for this service with your property taxes.
All properties should have a trash can and a recycling can if property taxes are paid.
If you rent and you do not have a trash/recycling can, you should start by asking your landlord first.
If you do not have a trash can and need to obtain one, please contact the Revenue Department at (910) 703-8912.
REPORTING ISSUES
If you need to report that your household waste or recycling has not been picked up, or if you need a new trash or recycling can because your current one has been damaged,
please call the Public Works Office at (910) 497-3390 x 1607.
GENERAL PICK-UP INFORMATION
Household waste is picked-up once per week.
Recyclables are picked up every other week.
Please place container at the curbside no earlier than 5:00 pm the day before pick-up but no later than 6:00 am on the scheduled day of pick-up.
Please remember to remove the container from the curbside no later than twelve (12) hours after pick-up.
Backyard pick-up is available for disabled residents needing assistance. A doctor’s note is required for this service.
All items for pick up MUST fit inside the container – whether it is household waste or recyclables.
Place the cart so that the handle is facing your home (not your street)
Place your cart so that it is away from obstructions (such as mailboxes, power poles, cars, trees, etc. )
Placing your cart correctly at the curb will make it easier to dump and make it less likely to have waste spill out.
Keep in mind that service times may vary from week to week. Routes may run late into the day so if you arrive home and your cart has not yet been serviced, please do not roll it in.
****PLEASE NOTE:
Items not placed in the can can not be picked up.
All items, including cardboard boxes, must be inside the can in order to be picked up.
All cans are emptied with a mechanical arm, and the driver will not exit the vehicle to pick up any loose items on the ground.
But, it is important to please remember to NOT overfill or pack the cans.
Because they are emptied by a mechanical arm, if the contents of the can are packed too tightly, it may not be able to be emptied completely.
HOUSEHOLD WASTE SPECIFICS:
Please place only refuse (household waste) in the container.
NO yard debris, leaves, limbs, recyclables, rocks, sticks or dirt.
NO automotive greases or oils.
Absolutely NO HOT ashes.
NO bundles or bags over eighteen (18) inches in diameter or fifty (50) pounds or too large for one man to lift and no hazardous materials.
There are certain items that will NOT be picked up as part of household waste.
They include :
Any quantity in excess of one (1) tree greater than thirty (30) feet in height and/or eighteen (18) inches in diameter will be considered lot clearing and will not be picked up.
Nothing over six (6) inches in diameter or longer than six (6) feet should be placed at curbside for pick-up.
Materials such as car batteries, covered paint cans, fuel tanks, motor oil, hazardous materials, etc. These items are not acceptable for disposal at a sanitary landfill.
Construction/demolition debris, debris generated by a commercial contractor or resulting from clearing and grading – especially no bricks, rock, dirt, etc.
Any debris generated by commercial or for hire maintenance operations will not be picked up.
No stumps or tree trimmings generated by commercial contractors; these should be removed by the contractor.
Hot or live coals or fire.
Garbage, trash or waste not properly placed or stored.
Large bulky items such as car bodies, storage buildings, auto or truck tires, etc.
Other materials restricted by Federal, State, County or Town ordinances.
RECYCLING SPECIFICS:
Products, food, drinks, etc. MUST be removed from containers before being placed in the cart for recycling.
(The best way to accomplish this is to give them a quick rinse)
Items for recycling:
• Newsprint with inserts & magazines
• Brown, clear and green glass
• Aluminum beverage containers, steel cans and plastic bottles
• Office paper and residential mixed paper (junk mail, catalogs and paper boards such as cereal/food boxes)
• Juice boxes and other drink packages
• Paper egg cartons and paper grocery bags
• Clean pizza boxes
• Holiday gift wrapping paper
• All plastic bottles (no motor oils)
• Plastic containers #1-7
• Must remove products, food drink, etc. from containers by rinsing once
Items that are NOT recycled:
• Deli containers & Frozen food
• Containers (not falling in the above)
• Microwave dinner plates
• Plastic bags
• Plastic film or wrap
• Styrofoam
• Hazardous items
• Petroleum Products
PICK-UP SCHEDULE
The household waste schedule for the Town is Monday – Thursday of each week. On the map, each day is signified by a color as indicated in the left hand corner of the map. Recyclables are picked up Monday thru Thursday, every other week. Recyclables are picked up on the same day as your weekly household trash, just every other week, based on your location. Once you determine your day (*it is the same as your trash* )the household waste map is located on the document page – you then determine the route. Routes are either A or B. If available, the current year calendar for A route and B route are listed under the route maps on the document page as well.)
When a holiday falls on your normal pick-up day, your refuse will be collected the next business day. All pick-ups, THAT WEEK ONLY, will be one day later.
CONTACT INFORMATION
The Public Works Department prides itself on providing outstanding service to the residents of Spring Lake.
Due to the management of the Waste Industries contract, Household Waste and Recycling inquires are managed by Mr. Wing, of the Public Works Department.
Maintenance Director: TBD
Interim Street Supervisor: Steve Wing
The Public Works Department can be contacted by phone, or mail:
720 Tuscarora Drive
Spring Lake, NC 28390
phone: (910) 497-3390
Maintenance Administrative Assistant
